Lettings – Client Money Protection Insurance (CMP) & Additional Fees

From 27 May 2015 letting and management agents will be required to display a list of all fees, charges or penalties (however expressed) payable by landlords and tenants for any letting agency or property management service. This includes any additional fees, charges or penalties which may be incurred during a tenancy as well as fees, charges and penalties which are referenced in Tenancy Agreements and in Terms of Business.

The only exceptions to Section 83 of the Act are tenancy security deposits (not holding deposits), rent payable to a landlord and fees, charges or penalties which the agent receives from a landlord under a tenancy on behalf of another person.

We must also display whether we are a member of a client money protection scheme.

1) Tenants are charged £330 for the 1st tenant and then £90 for each subsequent tenant  for the tenancy set up and referencing. This is the only fee payable by the tenant to the agent. The landlord pays for the inventory and check in. The check-out report is payable by the tenant, however it’s at the tenants discretion who they use (unless otherwise stipulated).

2) Guarantors are charged £90 for referencing and documentation.

3) Landlords are charged £42 for each deposit that is entered into a deposit protection scheme.

4) Tenants and landlords may incur individual fees for additional services offered by Vesper Homes. These services are displayed within our tenancy agreement for tenants and terms of business for our landlords.

5) We are members of the ARLA Propertymark Client Money Protection Scheme. Clients monies are protected in specific client accounts within Barclays Bank Plc. Link to rules here http://www.propertymark.co.uk/media/1045366/conduct-and-membership-rules.pdf

6) A copy of our latest Client Money Protection certificate can be found here http://www.vesperhomes.co.uk/wp-content/uploads/Client-Money-Protection-2018-to-2019.pdf

Use of the website

Access to the Vesper Homes website is confirmation that you have understood and agreed to be bound by all of these terms and conditions

This website is prepared and issued in the United Kingdom and is intended for the information of United Kingdom residents only. This website is for information purposes only and its content is subject to change without notice.

Nothing on this website shall be deemed to constitute financial advice and in the event that you wish to have any such advice, you should contact a financial advisor.


Whilst Vesper Homes uses all reasonable efforts to ensure that the information published on this website is accurate, current, and complete at the date of publication, no representations or warranties are made (express or implied) as to the accuracy, currency or completeness of such information. Vesper Homes cannot accept any responsibility (to the extent permitted by law) for any loss arising directly or indirectly from the use of, or any action taken in reliance on, any information appearing on this website or any other website to which it may be linked. Vesper Homes makes no warranty that this website is free from errors, defects or viruses.

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The entire contents of this website (except the crown copyright location maps) are the property of Vesper Homes and are subject to copyright with all rights reserved. You may download or print individual sections of the website for personal use and information only provided that these properly indicate Vesper Homes copyright and other proprietary notices. You may not reproduce (in whole or in part), modify, decompile, disassemble or transmit or use for any commercial purpose whatsoever any information from this website without Vesper Homes prior written consent.


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Applicable Law

Any disputes arising from the use of this website shall at all times be governed by the laws of England and Wales and the parties shall submit to the exclusive jurisdiction of the English Courts. International transfers of personal information. As the Internet can be accessed worldwide, if you are visiting the site from outside the UK, your visit will necessarily result in the transfer of information across international borders. By visiting this site and communicating electronically with us you are consenting to these transfers